Not-for-Profit Board of Director Compliance
Evaluation of Compliance Risks

Current Knowledge

Operational and Clinical Compliance with CMS Requirements
Realities of Political and Regulatory Environment




Effective Assessment and Evaluation Feedback
Timely Recommendations and Decisions



About Crestline Advisors

Crestline Advisors, LLC is a consulting company designed to support the needs of all types of health care organizations. As a multi-service health care consulting organization, we specialize in helping large and small public-sector organizations operate successfully and grow despite the constant operational, financial and political challenges they face. ¬†Our consultant team is composed of experienced, knowledgeable Medicaid specialists who keep the pulse on the health care environment. Crestline Advisors uses current understanding of industry drivers to strategize with our clients so they can respond timely and effectively to small, large or enormous market-place changes. We focus on selecting the right team of experts to work towards an organization’s goals, be they related to acquiring new contracts, increasing market-share, reorganizing to increase productivity, or other aims. Our consultants have a combined 85 years of experience in the field and have worked with clients ranging from local not-for-profits to national managed care organizations. The flexibility that allows Crestline Advisors so much range is a hallmark of our consulting approach.

The Principal of Crestline Advisors is Susan Dess (Sue). As an experienced health care professional, Sue brings a wide range of experiences to Crestline Advisors. Her 15 year administrative and executive management background spans the operations of both managed care and provider organizations. Additionally, Sue spent 25 years as an Emergency Room and Intensive Care Registered Nurse, further rounding out her ability to understand the “big picture.” In most recent years she has worked as an independent health care consultant. During this time, Sue and her team were responsible for the success of clients bidding on new and expanded Medicaid business and those implementing large Medicaid provider contracts. She has extensive experience as a Medicaid strategist, developing integrated health programs for managed care and provider organizations. As the Principal of Crestline Advisors, Sue is intimately involved with each project, collaborating closely with consultants and clients. She received her B.S.N. and M.S. in Administration from the University of Maryland.

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